always by the side of our customers.

Our assistance is designed to give you maximum support and peace of mind. What it includes:

  • Technical Support: Our team of experts is available to solve any technical problems you may encounter with our products or services. We are here to make sure everything is running optimally.
  • Personalized Support: We understand that your needs may be unique. We offer personalized advice to help you get the most value from our products or services, tailoring them to your specific needs.
  • Upgrades and Maintenance: We keep our products up to date and offer maintenance services to ensure that they continue to perform at their best over time.
  • Timely Responses: We will respond promptly to your questions and requests to ensure that you have all the information you need.

Our support is a long-term commitment to your satisfaction and success. We are here to make your experience with us as smooth as possible.

what does our assistance consist of:

Our staff makes sure spare parts are always available in stock, we also provide after-sales service directly at the customer’s site.

our training includes:

– start-up course in machine use at the customer’s site free of charge;
– refresher and training courses at PG srl headquarters.

+ Remote WEB support:

In our support service we also provide a remote web link so that we can guide and help you in case of disruption, directly on the visual controller of your machine.

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What makes our product unique? Find out more for a personalized consultation!

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