always by the side of our customers.
Our assistance is designed to give you maximum support and peace of mind. What it includes:
- Technical Support: Our team of experts is available to solve any technical problems you may encounter with our products or services. We are here to make sure everything is running optimally.
- Personalized Support: We understand that your needs may be unique. We offer personalized advice to help you get the most value from our products or services, tailoring them to your specific needs.
- Upgrades and Maintenance: We keep our products up to date and offer maintenance services to ensure that they continue to perform at their best over time.
- Timely Responses: We will respond promptly to your questions and requests to ensure that you have all the information you need.
Our support is a long-term commitment to your satisfaction and success. We are here to make your experience with us as smooth as possible.
what does our assistance consist of:
Our staff makes sure spare parts are always available in stock, we also provide after-sales service directly at the customer’s site.
our training includes:
– start-up course in machine use at the customer’s site free of charge;
– refresher and training courses at PG srl headquarters.
+ Remote WEB support:
In our support service we also provide a remote web link so that we can guide and help you in case of disruption, directly on the visual controller of your machine.
