Service · 24/7

A machine that's down
is a problem.
We put it back online.

On-site intervention within 48 hours throughout Europe. Original spare parts in stock. Preventive maintenance, operator training, CNC retrofit.

48h on-siteOriginal spare partsTechnical hotlineEU-wide
01 — What we do

Four services, one goal.

Keeping your machines at peak efficiency, year after year.

01

On-site intervention

PG technicians on-site within 48 working hours throughout Europe. Diagnosiss, repair, restart.

02

Original spare parts

Warehouse with over 12,000 SKUs. Hydraulic components, electronic boards, sensors, blades: same-day shipping throughout Europe.

03

Preventive maintenance

Annual contracts with scheduled service calls. Hydraulic check, axis calibration, CNC update, certificate of conformity.

04

Retrofit & Upgrade

We modernise PG machines up to twenty years old: new CNC, new safety devices, 4.0 connectivity. You extend the machine's useful life by 50%.

02 — Service in numbers

Measured reliability.

Thirty years of data collected by our service technicians.

< 48h
On-site intervention
12000
Stocked SKUs
> 99%
Uptime mediumo flotta
03 — Open a ticket

Machine down? Get in touch now.

We contact you within 2 working hours with an assigned technician and an action plan.

04 — Hotline 24/7

+39 338 305 1310 — always on.

For emergencies, machine downtime or urgent technical requests, our hotline is available 24/7, every day of the year.

Approfondimento

PG SRL technical service.

L'assistenza post-vendita di PG SRL è gestita direttamente dal manufacturer, senza intermediumaries. Una choice che vale per tutto il parco macchine — press brakes, shears, configurations tandem — installato in over forty years di attività in Italy e in Europa.

Remote support

Secure VPN connectivity to the machine CNC: our technicians diagnose the problem in real time, access parameters, download diagnostic logs. Most service calls are resolved remotely within a few hours of ticket opening.

Service calls on-site

Technical teams based in Mariano Comense (Como), travel scheduled throughout Europe. Service calls for routine and extraordinary maintenance, retrofit, CNC update, replacement of mechanical and hydraulic components.

Original spare parts

In-house spare-parts warehouse: mechanical, hydraulic, electronic components, CNC boards, encoders. For discontinued machines we keep availability of critical parts and the ability to remanufacture parts no longer in catalogue.

Retrofit e modernizzazioni

CNC replacement on older machines, safety devices upgrade to current standards, hydraulic-hybrid conversion, addition of controlled axes. A well-maintained PG SRL press brake works for thirty years: a retrofit is often the right choice before replacing.